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Finding Qualified, Professional Help for Your Cat’s Behavior Problem

Cat whisperer. I get called this on a daily basis. Am I a cat whisperer? Is anyone in this field a whisperer? Absolutely not.

Ever since Cesar Millan hit the TV screen with his popular show, The Dog Whisperer, so many people now claim to have the special talent that enables them to figure out the feline mind (or the rabbit, frog, gerbil or ferret mind for that matter). The problem is that in this unregulated field anyone can claim to be a cat expert, cat whisperer, cat therapist, cat psychologist, or cat counselor. Anyone can put up a website, make claims about their expertise and post testimonials but how do you know their expertise is valid? The problem is you don’t. If you’re having a behavior problem with your pet and your family life is in crisis because of it, you may be enticed by claims of “guaranteed” results or lots of testimonials on the website (that may or may not even be real), but a wrong choice may result in making the behavior problem worse.

black and white cat looking frightened

Photo: Pexels

Start at the Veterinary Clinic

If you’re in a position where you feel you need professional help with a cat behavior problem, how do you go about choosing the right expert? The first place to start is at your veterinarian’s office. I know it doesn’t sound as glamorous as consulting with someone who claims to have some sort of special rapport with cats and ability to “whisper” to them, but many behavior problems can be the result of an underlying medical problem. This happens more often than you’d think. An examination by your veterinarian should be your first step. You’d be surprised how many times a litter box problem is due to lower urinary tract disease, renal failure or diabetes, just to name a few. I’ve seen lots of cases of aggression as well where the cause turned out to be medical such as periodontal disease, spinal pain, abscess, hyperthyroidism, arthritis, and so on. So don’t skip this step even if you’re convinced the problem is behavioral or your cat may needlessly suffer.

When you visit your veterinarian, be as specific as possible about the behavior the cat has been displaying. Sometimes when the veterinarian asks how often the litter box is cleaned the client may be embarrassed and not tell the truth. That doesn’t help the cat and could seriously delay solving the problem. When the veterinarian asks questions give as honest and complete of an answer as you can.

Photo: Fotolia

Do Your Homework Before Choosing a Cat Behavior Expert

Behavior modification is a powerful tool and if done correctly, is an effective way to change unwanted behavior. Behavior modification is science-based and there’s no magic about it. A trained, professional expert can explain to you how and why the process works and the science behind it. An ethical professional will not “guarantee” results because much of the success of behavior modification depends on client compliance and the specifics of the individual case. A qualified professional also won’t give you a promise that all behavior problems can be “fixed” in a short amount of time. Every case is unique. Your neighbor’s cat with the same behavior problem may take twice as long to correct as your cat’s issue.

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Look for Qualified Experts With a Track Record

The best way to protect yourself from the multitude of so-called experts is to ask your veterinarian for a referral to a qualified behavior expert.  Certified Applied Animal Behaviorists are certified through the Animal Behavior Society. Veterinary Behaviorists are certified through the American College of Veterinary Behaviorists. Certified Animal Behavior Consultants are certified through the International Association of Animal Behavior Consultants.

Anyone can put up a sign or a website and claim to be an expert so the best way to protect yourself is to choose someone who has proven they have documented experience in their field and legitimate credentials. Make sure that person is truly an expert in cat behavior and has a track record involving more more than just shameless self-promotion or gimmicky products. Is the person you’ve chosen recognized by colleagues in the field as a professional? Your cat can’t speak for himself so he’s counting on you to find a qualified professional and not someone who is viewing the current popularity of animal behavior consulting as a ticket to fame and fortune. Those of us who have been in the business for many years know what’s really involved in dedicating our lives to animal welfare. If we were looking for the fast track to fame and fortune, this would not be the chosen career.

black cat at window

Photo: Pam Johnson-Bennett

What to Expect During Your Cat Behavior Consultation

  • Don’t hesitate to ask the behavior professional you’re considering about his/her background. Is this someone who has demonstrated true expertise in their field or someone who has put up an impressive website and claims to be good with cats because they’ve had many cats in their lifetime? Is website advertising misleading or does it accurately reflect factual information about the professional’s level of expertise? Lately, I have come across some websites with very misleading claims. It breaks my heart for the cats.

You should feel comfortable talking with the behavior expert and also be comfortable with the proposed behavior modification plan. In order for behavior modification to be successful, it must be a plan that fits your abilities, schedule and lifestyle. A qualified professional will work with you to establish a customized plan to fit you and your cat. There is no one-size-fits all behavior modification plan.

The behavior expert should provide an explanation of why the proposed behavior plan is being chosen and the science behind it. Unless the behavior expert is a licensed veterinarian or veterinary behaviorist, no medical diagnosis should be made and no drug recommendations should be given.

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Whether you’re doing an in-home consultation, in-clinic consultation or video consultation, you will need to fill out a detailed behavior and medical history questionnaire. Even if a question on the form doesn’t seem relevant, fill out the form to the best of your abilities to help the behavior professional put all pieces of the puzzle together.

Remember, the first step is to visit your veterinarian to rule out any underlying medical problem. Your veterinarian may then refer you to a qualified professional.




We’re sorry but Pam is unable to respond to questions or remarks posted in the comment section. If you have a question about cat behavior, you can find many answers in the articles Pam writes for the website as well as in her best-selling books.



4 Responses to Finding Qualified, Professional Help for Your Cat’s Behavior Problem

  1. Pam, is a telephone or email consult available and what is the cost. We live in an area far from resources. I’m trying to help a daughter-in-law find a solution for her cat. She’s ready to let her go but unable to find a shelter to take her. She doesn’t want to put her down but is unable to keep her Sophie has attacked her owner several times, seems not to have adjusted to a dog Sharon acquired a couple of years ago, and now is being left alone for days at a time while owner is attending to a daugher about to deliver. thanks for any suggestions.

  2. dear pam i need help with my cat she constantly attacks people in my house especially the other animals and i need to help her please send back advice please

  3. please help iam at a loss i have two cats one is eight years old and one is two years old we have had the two year old since it was eight weeks old any way my tabby cat the eight year old got out side for about two hours we brought him back inside know we have to seperate them the one thAT was out side stares at the other one meanly and the black cat will hiss and growl then fight each other they are seperated know

  4. I have 2 cats – 1 is blind and I have had him for 4 years the other is 3 years old and we got him as a kitten (7 weeks old – his mother would have nothing to do with him). he is a very over protective cat that loves me dearly (and the feeling is mutual). we sleep together, he only lets me hold him, he follows me around the house and waits by the door for me to come home (regardless of who else is home). the problem is that about a year ago he started spraying in the house – I have had to throw out 1 leather couch because I couldn’t get the smell out and he has done a number on the other one. he is an inside cat and I love him to the moon and back but this is getting expensive and quite frankly irritating. Help!!

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